How Hospice Works
What is hospice care?
What hospice is not
It's not giving up
It's choosing comfort, dignity, and time together over treatments that no longer help.
Not only the last days
Hospice serves patients with a life expectancy of six months or less — earlier care means more support.
It supports the whole family
Caregiver guidance, spiritual care, and bereavement support — not just the patient.
You can change your mind
Families can leave hospice at any time. Nothing is locked in.
Is it time? Honest signs to look for
- A doctor has said the illness is no longer responding to treatment, or life expectancy is months, not years
- Pain or symptoms are getting harder to manage at home
- Hospital visits are becoming more frequent
- Eating, mobility, or alertness are declining
- The family is exhausted from long-term caregiving
If some of these sound familiar, a call costs nothing — and eligibility is certified by a physician, so you don't have to decide alone.
What happens when you call
You call — day or night
A person answers. You tell us what's happening.
We visit and listen
A no-cost consultation at home or hospital — eligibility, coverage, your questions.
A care plan, in your language
Built with your family and your doctor.
Care begins
Once a physician confirms eligibility, care can often begin quickly — tell us your situation when you call.
Common questions
Who is eligible for hospice care?
Individuals with a terminal illness and a life expectancy of six months or less, as certified by a physician. Eligibility is based on medical need, not age or diagnosis.
Will my doctor be involved?
Yes — your doctor remains involved, and our team coordinates closely with them.
Can care be provided at home?
Yes — hospice care is most often provided in the comfort of home. Our team visits regularly and is available whenever needed.
What services are included?
Symptom and medication management, personal care support, medical equipment delivery, emotional and spiritual support, and 24/7 on-call assistance.